Category Archives: Customer Service

Mattress Retailers: Customer Service can Make Or Break You

Advocates or Assassins I’ve always heard the mark of a good company is not that they don’t have problems, all do.  It’s how they handle the problems when they occur that matters.   JD Power says that through handling of customer … Continue reading

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Take Care of Mattress Customers

Some time back, my wife, Mary Jane, and I purchased a Cuisinart coffee maker after a recommendation from some friends.  We loved it and it worked great for several months.  Then it began shutting off on its own before the … Continue reading

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